Shipping
* Orders are processed within 1–3 working days after confirmation.
* All orders are shipped via India Post.
* Delivery within Kerala typically takes 3–5 working days after dispatch.
* Delivery time to other states may vary based on location and postal conditions.
* All products are securely packed to ensure safe delivery.
Returns & Exchanges (Accepted Only If)
* Product received is damaged
* Product has a manufacturing defect
* Incorrect product delivered
*Conditions*
* Issue must be reported within 24 hours of delivery
* Clear photo/video proof is required
* Product must be unused and in original packaging
Return Process
* After approval, the product must be sent back to our address via India Post or a reliable courier.
* The item should be securely packed to avoid damage during return transit.
* Customers must share the tracking details after dispatch.
Return Shipping Charges
* Return shipping cost is to be borne by the customer.
* For damaged or incorrect products, replacement or shipping assistance may be provided after verification.
Exchange / Replacement
* Exchange or replacement will be processed after receiving and inspecting the returned product.
* If the product is unavailable, store credit or alternative options may be offered.
Refund Policy
* Refunds (if applicable) are processed within 5–7 working days after approval.
* The amount will be credited to the original payment method.
Non-Returnable Cases
* Change of mind
* Used or worn products
* Minor variations in color, size, or texture (natural and handcrafted products)
Support
Phone: +91 808 99 85 391
Email: mail@mythihasa.com
